To request an account, please fill out the official User Access Request Form and submit it to the IT department. Your request will be reviewed within 5 business days.

The NGDS is optimized for modern web browsers such as Chrome, Firefox, and Edge. For the best experience, we recommend a stable internet connection with a minimum speed of 10 Mbps and using a desktop or laptop device.

You can reset your password by clicking on the "Forgot Password" link on the login page. Follow the instructions sent to your registered email address to create a new password.

Dashboard data is updated daily at 2:00 AM EAT. Some specific departmental reports may have a weekly refresh schedule.

Yes, all dashboard visualizations can be exported to CSV, PDF, or Excel formats. Use the export icon on each widget to download the data.

The system provides a range of metrics, including financial reports, project progress indicators, demographic statistics, and resource allocation data.

We prioritize data protection with state-of-the-art encryption, multi-factor authentication, and strict access controls. All data is handled in compliance with government data protection policies.

Data visibility is based on user roles and permissions. You can only view reports and data that your role is authorized to access.

Please check your internet connection and try clearing your browser's cache. If the issue persists, contact our support team with details about your browser and device.

If you encounter a data error, please report it immediately by filling out the Data Error Report Form. Our data management team will investigate the issue.